Actions Taken
The Requirements
The first three requirements were given by Shaney & Lorene, the stakeholders. As a result of the requested updates, I decided that the navigation revamp was a must-have. Additionally, during the discovery phase, we found users were requesting a way to save the answers to the self-check questions within the app. As we were already building an account creation feature, I was able to convince the stakeholders of the value that this feature would provide users.
• Adding a Language
The app was available in two languages: English & French. We were tasked with adding Spanish as a third language. With this, we had to be mindful that the designs would work across all three languages.
• Account Creation
In order to collect data on users and provide a more localized experience, we were asked to allow users to create an account. The data we were asked to collect was: first & last name, email address, and country. We would have also collected the language the user selected after launching the application.
• Revamp the Navigation
The initial version of the application had two versions of navigation: a hamburger menu located at the top right of the page and bottom navigation bar with a single icon. Several pages were accessible by both menus and others were only accessible by one menu. Additionally, there was not an overview of the Resources provided by the app. Instead, users had to use a carousel to navigate through the Resources. Since we were also adding in a user account feature, we needed to add this into the navigation as well.
• Past Self-Check Data
This item was not initially in the client's request or the scope of the project. The initial flow of the application has the user navigate through 5 steps of their self-check. At the end of the self-check, the app asks if the user found something abnormal. In the "Yes/Maybe" pathway, a list of several questions appears, telling users to grab a pen and paper and "write it out."
Language Selection and Account Creation
For the initial launch of the application, new users and existing users upon updating their app are prompted to select their preferred language from English, French, and newly-added Spanish.
From there, the primary button on the splash page encourages user to create an account, however we do allow users to continue as a guest. Guest users are able to view all aspects of the app, however they are prompted to create an account at the end of the self-check.
The first version of the app had two screens prefacing the self-check. We took the content from these pages and used it for the onboarding screens to introduce new users to the application.
Navigation Revamp
I condensed the two navigations to a single navigation - a bottom navigation bar. This allows users to know where they are within the app at all times. In doing this, I was able to provide the user with an overview of the Resources provided by the application. With the addition of a Profile section, I also provided a spot for users to view notes from their past self-checks. You'll learn more about this in the next section.
The usage of the darker pink color was coupled with underlining of the text. This was an intentional choice, as I wanted to ensure that users with any form of color-blindness are able to be aware of where they are in the application at any given time.
Past Self-Check Data
In the case that users go through the self-exam and find something abnormal, there are several questions they are prompted to answer. Users are now able to enter their responses directly in the application. Once they save their answers, they are directed to the Resources tab. Users are then able to access their saved responses under the Profile tab's "Past Self Check" section.
As mentioned above, users were previously directed to write the questions & responses on a piece of paper to take with them to the doctor. At the request of a user in the app store reviews, this feature was included in the update. Since launching, over 1,500 users have utilized this feature.
